WhatsApp is working on video and voice calls on the web

The Verge - Apr 28th, 2025

WhatsApp is reportedly set to introduce voice and video call functionality to its web-based client, as discovered by WABetaInfo. Currently, users need to rely on the mobile app or the PC/Mac desktop app for calling features. However, the appearance of new call buttons on the web version suggests that users will soon be able to access these features directly from their web browsers. This development follows recent updates where WhatsApp introduced a call dropdown menu in individual and group chats for beta testers, indicating a broader enhancement of call features.

Once this feature is widely released, WhatsApp will become more versatile, aligning itself with other communication platforms like Microsoft Teams, which already offer seamless communication across web browsers without the need for additional software installations. This move not only enhances user convenience but also solidifies WhatsApp's position in the competitive messaging and video calling market, potentially increasing its user engagement and adoption rate.

Whats App Wa Beta Info Voice Calls Video Calls Web Client Communication Platforms

Story submitted by Fairstory

RATING

6.6

Fair Story

Consider it well-founded

The article provides a timely and accurate overview of potential updates to WhatsApp Web, focusing on the integration of voice and video call features. It effectively uses WABetaInfo as a credible source, but the reliance on a single source limits the depth of analysis and transparency. While the article is clear and readable, it lacks balance by not addressing potential drawbacks or diverse perspectives. The story is relevant to public interest and has the potential to inform users about upcoming changes, though its impact and engagement could be enhanced with more detailed information and exploration of potential controversies.

Accuracy

The story accurately reports that WhatsApp is working on integrating voice and video call functionality into its web client, as discovered by WABetaInfo. This aligns with the known limitations that currently exist, where users must rely on the mobile or desktop apps for such features. However, the story lacks precise details about the timeline for this feature's release and specific functionality aspects, such as call quality and permissions management. These areas need further verification to ensure complete accuracy.

Balance

The article primarily focuses on the potential new features of WhatsApp Web, highlighting the benefits and comparisons with other platforms like Microsoft Teams. However, it does not explore potential drawbacks or challenges, such as privacy concerns or technical limitations, which could provide a more balanced view. The lack of diverse perspectives on the implications of these changes suggests a slight imbalance in the presentation.

Clarity

The language and structure of the article are clear and straightforward, making the information accessible to a general audience. The article logically explains the current limitations and the potential new features, but it could benefit from more detailed explanations of technical terms or processes involved in the update. Overall, the article maintains a neutral tone and is easy to understand.

Source quality

The primary source for this story is WABetaInfo, a reputable outlet known for providing reliable information about WhatsApp updates. The article does not cite additional sources, which limits the depth of the analysis but maintains a level of credibility due to WABetaInfo's established authority in this niche. The reliance on a single source does present a potential limitation in terms of source diversity.

Transparency

The article provides minimal context about how the information was obtained, relying heavily on WABetaInfo's findings without further elaboration. It does not discuss any potential conflicts of interest or the methodology behind the discovery of the new features. Greater transparency about the sources and methods used to gather information would enhance the article's credibility.